Thank you for shopping at Sona Saree & Rajputi Poshak. We take pride in offering high-quality products and services to our valued customers. As part of our commitment to providing the best shopping experience, we would like to clarify our refund policy.

1. No Returns or Exchanges: Unfortunately, we do not accept returns or exchanges on any products unless the item received is damaged or defective. We understand that purchasing clothing items online can sometimes be challenging, which is why we encourage you to carefully review the product details, size guides, and images before making a purchase.

2. Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer support team at sonarajputiposhak@gmail.com within 7 days of receiving the order. To assist you promptly, please provide detailed information about the issue along with supporting images. Our team will assess the problem and guide you through the appropriate steps to resolve the issue.

3. Exceptions: We reserve the right to evaluate refund requests on a case-by-case basis for situations that may warrant an exception to our no-refund policy. These situations may include shipping errors or unforeseen circumstances. However, please note that any approved exceptions will be at our sole discretion.

4. Cancellation Policy: If you wish to cancel your order, please do so within 24 Hours of placing the order. Once an order is processed and shipped, it cannot be canceled.

We thank you for your understanding and cooperation in adhering to our refund policy. Our priority is to provide you with a positive shopping experience, and we are always here to address any concerns or inquiries you may have.

Please feel free to contact us if you have any questions regarding our policy or need further assistance.

Sona Saree & Rajputi Poshak

98938 14666

Please customize this policy according to your website’s specific needs and practices. Remember to display this policy prominently on your website, preferably in the footer or checkout page, so that customers are aware of it before making a purchase.